Change is a constant and requires both management and leadership in order to drive the effort and to identify and mitigate obstacles that might arise. Change is seldom easy and any number of inter-personal as well as technical and organizational issues may get in the way. Whether a change effort be something seemingly small like changing a customer service protocol or one company absorbing another in an acquisition, effective change requires a good deal of handholding. answer the following questions. What is causing change in your industry? Highlight one force that has been widely written about. What examples of adaptation to change can you point to within a specific company? What changed (or is changing) and why? What challenges have leaders faced implementing change within your industry? Point to specific examples.

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