Lessons Learned in Operational ExcellenceWhat are your key takeaways from this course?
What are your favorite OM tools that you have studied? What do you like most about them? When answering this, consider: ease of implementation, application to your particular organization, receptivity by your colleagues, etc.
How have you applied, or will apply, these tools? If applicable, what results were achieved?
What impact has this course had on your professional performance?Organization is restaurant industry; preferred OM tool is value stream mapping, Six Sigma or DMAIC

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